Frequently Asked Questions
Welcome to our FAQ page, where we aim to address your most pressing questions about our data recovery services. Here, you’ll find detailed information on everything from the initial assessment to the final retrieval of your data. We cover topics like our step-by-step recovery process, estimated timeframes, pricing structure, and the measures we take to ensure the security and confidentiality of your data. If you have any questions that aren’t answered here, our dedicated support team is ready to provide you with the specific information you need to feel confident and informed throughout the recovery process. Your peace of mind is our top priority.
Data recovery can take up to a few days to recover. The longest period is the extraction of the data onto a good working drive. Depending on the amount of damage there is on your drive will determine the time this phase will take. In urgent cases, we target the critical data first ensuring that you get the most important data back first.
We have a few options, we can upload your recovered data onto our secure servers for you to download. We can also put your data onto a new external hard drive so you can copy it back directly. If you require assistance in restoring your data, we can remotely control your PC or Server and re-instate the data for you. We can discuss these options when you have your free assessment call.
We specialise in recovering data from a wide variety of media types to accommodate all your recovery needs. Our expertise extends to hard disk drives (HDDs), solid-state drives (SSDs), USB flash drives, memory cards, mobile devices, and more. We also handle data recovery from servers, RAID arrays, and network-attached storage (NAS) devices. No matter the type or brand of your storage media or the complexity of the system, we’re equipped with the tools and expertise to retrieve your lost data effectively. If you have a specific media type in question, please feel free to reach out, and we’ll provide you with detailed information on how we can assist.
We can collect your device or we can arrange for your device to be collection and next day delivered to our site. We can discuss the best options for you during your free assessment call.
